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Beware of Refund Scams

If you have paid for tech support services and later receive a call offering a refund, be cautious—it may be a scam. Do not share any personal or financial information with unsolicited callers.


How the Scam Works:


  • Several months after your purchase, you receive a call asking if you were satisfied with the service.
  • If you say “no,” the caller offers a refund. In some cases, they claim the company is shutting down and issuing refunds.
  • The scammer may then ask for your bank account or credit card number—or request remote access to your computer—to "process" the refund.
  • Instead of depositing money, the scammer withdraws funds from your account.


Stay Safe:


  • Never provide your bank or credit card information to unsolicited callers.
  • Never allow remote access to your computer unless you initiated the service with a trusted provider.


For more information about these types of scams and how to protect yourself, please visit the Federal Trade Commission (FTC) website.

Azure ID Pro stands as an independent leader in technology services and support. We are not associated with Microsoft, Apple, or any email provider or ISP that may offer their own support services. The services we provide at Azure ID Pro may also be found with the brand owners. All products, brand names, trademarks, logos, and images are the property of their respective owners and are used strictly for representation purposes.

Copyright © 2025 Azure Professionals LLC - All Rights Reserved. Azure ID Pro is a trademark of Azure Professionals LLC in the United States.

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